BPO is an integral part of the business. Large producers to sell their product have resorted to BPO. Producers promises for 100% up time support to their customers so it has to be resorted to only in BPO. Telecom companies, Insurance and investment Companies, electronic product manufacturer are mostly hiring the services of BPO and KPO to sell and serve their customer. Because manufacturer and other business does not want to be puzzled with sales and service of their product. So it can be said that BPO/KPO have a lot of employment opportunities. BPO are required many kind of Skill set like polite voice, good communication, Convincing skills, technical skill, computer skills. There are two type of Process in BPO, one is Voice Process and second one is Non voice process. Non voice process usually called Backend Process. Voice process also have two type itself one is inbound and second one is out bound process. This segment of BPO usually known as Call Centers.
At Career Shapper we are associated with several BPO (Business Process outsourcing) and KPO (Knowledge Process Outsourcing) Companies. If you are interested to work in such kind of companies then you can upload your resume here.